Presentation Details

The information below pertains to the presentations at the 2017 Europe Cash Cycle Seminar (ICCOS). 


László NényeiLászló Nényei
Head of Treasury
SPAR Magyarország Kft.

László joined SPAR Magyarország, the Hungarian subsidiary of the Austrian SPAR Group, in 2009 as Head of Treasury. Apart from more traditional corporate treasury tasks like financial planning, liquidity and risk management, his team is also responsible for physical cash management, cash-related back office operations, payment systems and solutions, and the payment experience of the retail customers of the company. Prior to SPAR, László worked in various corporate treasury and business development positions in MOL, CA IB and Antenna Hungária from 1995 onwards. László holds a Master’s degree in Finance & Economics from the Budapest University of Economics. He also studied at the University of Cologne. Outside work, he proudly manages a family of eight children and also takes care of a chamber choir.

Presentation Synopsis: While electronic payments are gaining ground, and cash turnover has been stagnating in the recent years, the vast majority of customer contacts is still being performed using banknotes and coins. Meanwhile, cash-induced back office workload far exceeds that related to card payments. Compounded by the scarcity of retail workforce, efficiency improvement in handling cash has become an imperative task. A new approach to this issue will be outlined, involving fresh technology, interfaces to service providers, and reshaping processes. We also look at how electronic payments can be given further impetus, taking into account time-in-shop, education, loyalty and rewards considerations.


GregorGregor Miklavčič
Director of Cash Department
Bank of Slovenia

Gregor Miklavčič was born in 1978, in Ljubljana. He graduated from the Faculty of Economics in 2003 and holds a Master's degree in the field of Operations Research. Since 2004 he has been working in the Cash Department, first as Analyst, then as Head of Issuing of Cash Section and at the moment as Chief Cashier. He also took an active part in the following projects: Euro introduction in Slovenia, automation of cash processes, implementation of GS1 standard and most recently the establishment of new Cash Centre in Ljubljana. He also participated as an author or co-author of articles in the Journal of Banking and at international conferences in the field of Operations Research.

Igor HorvatIgor Horvat
Deputy General Manager of Cash Processing
Nova Ljubljanska Banka

Igor completed his studies at the University of Ljubljana in 2013 and has a Master of Science in Business Administration, majoring in finance. He has twenty years of experience in different areas of banking. He has participated in numerous development projects, of which the most important in recent years were introduction of the euro, SEPA, the development of back-office application and adaptation of NLB back-office support to new accounting standards. He has worked in the area of cash supply for the last four years. His most important task was coordination of development activities within the Cash Centre project, which was completed in 2016.

Presentation Synopsis: The role of central banks in the cash cycle differs between countries. In 1999, Banka Slovenije (BS) established a Notes Held to Order (NHTO) scheme and outsourced almost all of the processing of banknotes to commercial banks. In 2015, BS together with Nova Ljubljanska Banka (NLB) decided to establish a new cash centre, which started full operations in September 2016. The main drivers for change were: reduction of processing and transportation costs, to process banknotes only once with online destruction, and to use the economies of scale. The tasks in the cash centre were distributed between BS (storage and processing of banknotes) and NLB (takeover and preparation of banknotes in standard cassettes). Join this presentation to hear more about this cooperation.


Anatoli BarysevichAnatoli Barysevich
Deputy Chairman of the Board of JSC

Anatoli graduated from Belarus State Economic University in 1995, from Belarus Trade Economical University of Consumer Cooperation in 2002 and from the Academy of Public Administration under the aegis of the President of the Republic of Belarus in 2010. He started to work in the banking sphere from 1995 and for 10 years worked as a senior and leading economist. From 2005 for 2009 Anatoli was managing director in various regional branches of JSC "BPS-Bank." In 2009 he was appointed Deputy Chairman of Board of JSC "BPS-Sberbank," where he currently works supervising departments which provide banking settlements, accounting and cash management. Anatoli graduated from the European Humanitarian University (Vilnius, Lithuania) and has a MBA in Business Administration qualification. He is currently working on his dissertation on the economy. For his achievements in banking activities, Anatoli has been recognized as the Best Manager of the Year in JSC "BPS-Sberbank" (2006), and was awarded Certificates of Honour by the Government of the Republic of Belarus in 2008 and by Sberbank of Russian Federation in 2012.

Presentation Synopsis: This presentation focuses on the development of cash currency circulation (CCC) in the region and analyses problematic issues in the management of CCC in the modern bank. Taking into account the results of the analysis, the following will apply: reengineering of business processes, business analytics and reporting, optimizing cash flow, budgeting, risk assessment, monitoring, and self-service systems by using modern information technologies. To conclude the presentation, the obtained effects will be discussed.


Frank Van De HorstFrank van der Horst
Researcher/Policy Advisor
De Nederlandsche Bank

Frank van der Horst has worked partly as a researcher and partly as a policy advisor in the Cash Policy Department of De Nederlandsche Bank since 2010. Topics that Frank is primarily engaged in include: public perception research, counterfeit banknotes, recirculation framework and banknotes issuing. Before 2010 Frank worked in the Human Resources Department advising on collective labor agreements, social plans and pension schemes. In 1994 he graduated from the University of Amsterdam with a degree in Social Psychology.

Presentation Synopsis: People do not always act in line with their intentions. Ample research shows that this is a widespread phenomenon. Within the field of payments, research on this topic is still in its infancy. This is surprising given that paying is a form of behavior that is commonplace and that various organizations are monitoring and steering payment behavior (cash vs. electronic).

Detailed research on the socio-psychological drivers of payment behavior is missing. When explaining the adoption and usage of payment instruments, previous studies either neglect socio-psychological factors or focus on only one specific factor (e.g., emotions).

Our findings on the drivers of payment attitudes, intentions and actual payment behavior will help stakeholders, for example banks and retailers, that want to steer payment behavior towards safe and cost efficient means of payment. We add a tool to their toolkit: knowledge on the role of socio-psychological factors and the ways to steer attitudes, intentions and actual behavior.


Helmut HammesHelmut Hammes
Directorate General Cash, Head of Division
Deutsche Bundesbank

Helmut studied Business Administration and Economics at the University of Saarbrücken (Master’s Degree). Starting in October 1980, he spent his entire professional career with Deutsche Bundesbank in different Branches, Main Offices and the Central Office.

In 1995 he joined the Directorate General Cash, focusing first for many years in a senior management position for Cash Issuance Policy. Here, his activities also included representing the Bundesbank in different Task Forces and Committees at the Eurosystem and the EU in Brussels. He also chaired the Bundesbank’s Banknote Procurement Committee for seven years. Since April last year he has been Head of Division, i.a. for Cash Policy including Cash Strategy.

Presentation Synopsis: Cashless forms of payment are increasingly gaining ground in today’s society. The significance of cash is questioned by some economists, who argue that it is expensive and facilitates crime and tax evasion. Other emerging challenges are: withdrawal of commercial banks from cash transactions, shifting these to the retail industry and increasing recirculation outside the Deutsche Bundesbank.

Against this changing environment, this presentation will elaborate on the Bundesbank’s strategic reaction over the coming years to stay involved in the cash cycle and promote an efficient and smooth functioning of cash payments in Germany at all times, including crisis situations.


Barnabás FerencziBarnabás Ferenczi
Head of Sales Europe, Banknote Processing - Cash Centre Solutions
Giesecke & Devrient

Mr. Barnabás Ferenczi joined Giesecke & Devrient in 2012. He is responsible for coordinating sales of the full Giesecke & Devrient cash centre solutions portfolio – including banknote processing systems, software, services and automation solutions – across all market segments, from printing works and central banks to commercial banks, CITs and casinos. Based in Munich, he manages a central team of direct sales managers, coordinates the local sales offices and also distributor activities, covering customers across more than 50 countries of the wider Europe region. He gained valuable experience at the Magyar Nemzeti Bank, the central bank of Hungary, where he worked previously for 13 years. After developing the economic analysis function of the central bank, in 2006 he changed to the cash field: as Director of Cash Logistics he was responsible for all cash related activities of the central bank, from operations to strategy. In 2008, his team managed the relocation of the Bank’s cash activities into the new, state-of-the art automated cash centre in Budapest. During these years he led a major modernization effort aiming at higher efficiency and effectiveness within the central bank as well as across the cash cycle.

Presentation Synopsis: It is commonly accepted that ROI (Return on Investment) is a key factor when making business decisions. Often the ROI is interpreted in a single dimension related to cost. Good decision making, however, considers additional dimensions.

We will look at what these dimensions are for our industry, in particular for managing cash centers. Automation and digitalization of cash handling creates questions concerning what to do, how to do it and when. This session will share industry experience on how to set the course for a positive ROI across all dimensions.


Filip BeerensFilip Beerens
Portfolio Manager - Cash Management & Travel
ING Bank Belgium

Filip Beerens obtained his Master's degree in Commercial Engineering in Brussels and completed his studies as a European Master in Business Information Systems with a six-month traineeship in Shanghai. Since 2001 he has worked in the cash management industry, first as a consultant for a company offering cash management solutions and since 2009 within the Facility Management Department of ING Belgium. Today he is a Portfolio Manager, dealing with all cash-related change projects for ING Belgium.

Presentation Synopsis: It is not enough to just install what we call “recycling ATMs” to make re-circulation in ATMs a success story. As ING Belgium has installed recycling machines in all of its branches over the past decade, we have found out what works and what does not to make cash re-circulation generate savings in the cash supply chain. Over 90% of our ATMs nowadays are recycling machines, and we still see many ways to improve the cash re-circulation in our network. The audience will be taken through ING’s re-circulation itinerary, so you can learn from our mistakes, get insight into our success stories and enable you to implement some best practices.


Anikó Bódi SchubertAnikó Bódi-Schubert
Head of Cash Issuance and Strategic Management Division
Magyar Nemzeti Bank

Anikó Bódi-Schubert joined the Cash Logistics Directorate of the Magyar Nemzeti Bank in 2008. She has been the Head of Cash Issuance and Strategic Management Division since 2013. In her current position she is responsible for the strategic management issues of banknote and coin production and handling, the legal framework and the stakeholder management of the Hungarian cash cycle. She holds a Master's and a PhD degree in Management and Business Administration from the Corvinus University of Budapest.

Presentation Synopsis: This presentation will provide a general overview of the current trends in the Hungarian cash supply chain and will analyze its challenges from the central bank’s perspective, particularly the country’s rapidly increasing cash demand and the issuance of an upgraded banknote series.


László HalajLászló Halaj
Head of Cash Management and Value Handling Chief of Department
Országos Takarék Pénztár (OTP) Bank

László Halaj has been Head of the Cash Management and Value Handling Department at Országos Takarék Pénztár (OTP) Bank for 17 years. Since joining OTP Bank in 1991, Mr. Halaj worked first in Treasury, and subsequently joined the branch network where he was responsible for retail and SME loans. As Head of the Cash Management and Value Handling Department. Mr. Halaj has succeeded in building up several cash optimization systems in order to reduce costs, improve cash efficiency and increase the quality level of cash services provided by OTP Bank. He graduated in finance from the Budapest University of Economics.

Presentation Synopsis: OTP Bank Hungary has several core activities that are vital to ensuring efficient cash management; these make up the main objectives of the bank’s cash logistics system and include: central vault management, cash transportation and ATM replenishment and FLM. As well as these main activities, it is important to undertake and monitor the progress of managing the cash optimization system (ATM and branches) through: turnover forecast, examining new least cost scenarios, denomination demand, loading order systems, approval for branch orders and other subsystems. The bank also monitors efficiency indicators. Join Mr. Halaj as he delves into these details and explains the ins and outs of cash distribution management at OTP Bank Hungary.


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David FaglemanDavid Fagleman
Policy and Research Manager
Cash Services UK

David joined Cash Services in 2015 and is responsible for delivering a programme of research exploring cash use in the UK. He also facilitates discussions across the payments industry (in the UK and abroad) on the future role of cash payments landscape. David previously worked for the Westminster-based think tank ResPublica, where he delivered projects and authored policy-focused research reports on financial reform and housing. He has also worked for the innovation foundation Nesta and a Member of the UK Parliament.

Mark TrevorMark Trevor
Commercial Director

Mark Trevor has spent five years as the Commercial Director at Vaultex where he has been at the heart of transforming the business from pure cash processing to a cash management company. Significant achievements include winning large-scale commercial bank-managed service contracts where Vaultex acts as prime contractor. The contracts have included building an innovative web-based, customer portal and establishing a cash management consultancy capability that supports central and commercial banks, as well as retailers, in optimising their cash supply chains. He is also a non-Executive Director of Vaultex Isle of Man.

Prior to Vaultex, Mark has had extensive experience in a number of senior commercial and operational roles within large international businesses, including Arthur J Gallagher International and Hiscox plc. His early career was spent in leadership roles within the Royal Navy. Outside work, Mark is kept busy by his wife and 3 teenage children. His interests include road cycling, marathon running and a misguided loyalty to Arsenal Football Club. He has been closely involved with fund raising for two UK charities - NSPCC and Brainwave.

Meritxell SerraMeritxell Serra
Head Of Global Cash Services
Banco Santander

Meritxell Serra is Head of Corporate Operations Model for Cash Services, Logistics and Back Offce Multichannel Management at Santander since 2011. Previous to her current position, she worked as Supply Chain Senior Project Manager at Leroy Merlin and as Demand Planner and new supply chain models at Carrefour.



Alexey PonomarenkoAlexey Ponomarenko
Head of Cash Management Department
Sberbank of Russia

Alexey Ponomarenko has been working for Sberbank of Russia since 1993. In 2013 he was promoted to lead the established Cash Management Department, whose functions include CIT services/cash processing to retail clients of the bank, and providing the interior network of the bank (over 50,000 ATM and 16,000 bank branches) with integrated cash management services.

Presentation Synopsis: An efficient cash management business (e.g., departments of banks and CIT companies) needs effective and inexpensive modern systems and technologies in order to lower its costs and meet the increasing demand for currency in the market (despite the growth of cashless payments). This presentation focuses on some key concepts that the bank has already acknowledged as efficient and reliable, including money processing robots, recycling machines, CIT mobile devices, cash and personnel monitoring systems, and automated cash protection.


Octavian CalinOctavian Calin
Banking Manager - Operations Management, Card Business & Multichannel Innovation
Banca Comerciala Romana – Group Erste

Octavian Calin is Banking Manager - Operations Management,Card Business & Multichannel Innovation at Banca Comerciala Romana – Group Erste. He has managed the card operations and cash coordination areas in the largest banks in Romania since 1993. Starting from the first cards on the local market, the first ATM transactions and the first cashier denomination software applications at that time, he was involved in many of the most important developments in these banks for more than 20 years, also including the first contactless cards operations, NFC mobile phone pilot, multifunctional devices with recycling, and establishing fully cashless branches. Over the course of his career, Mr. Calin has proven to be an effective manager with strong abilities to direct, train, and motivate teams to their fullest potential, delivering excellent results.

Presentation Synopsis: Mr. Calin will present the compelling strategic decisions that drove Banca Comerciala Romana (BCR), member of Erste Group, to take Cash Supply Management to the next stage. Having embraced the strategy to manage consumer demand and expand the number of commercial customers as well as related services, BCR had to improve their overall cash management and cost visibility, in particular as they completely own an entire CiT organization. Romania is also a country with high fees for cash, requiring BCR to have more control and visibility, as well as optimize costs of their cash inventory, without ever losing sight of the importance of meeting and exceeding customer expectations.


Henk EsselinkHenk Esselink
Head of the Issue and Circulation Section, Currency Management Division, Directorate Banknotes
European Central Bank

Henk Esselink joined the Directorate Banknotes of the European Central Bank (ECB) in 2001, after having worked in the Currency Policy Department of De Nederlandsche Bank in Amsterdam for three years. In 2011 and 2012 he worked in the Directorate General Payments and Market Infrastructure on issues related to the establishment of the Single Euro Payments Area (SEPA) and innovations in retail payments. Thereafter he returned to the Directorate Banknotes where he now holds the post of Head of the Issue and Circulation Section. He has a Master’s degree in Business Administration, and in Law & Finance.

Presentation Synopsis: This presentation will address recent developments in the circulation of euro banknotes, including the €500 banknotes, and the recirculation of banknotes by third parties; the latest information on the preparations for the launch of the new series €50 banknotes, policy developments in the use of IBNS, and some strategic considerations regarding the challenges ahead.


Tuyet_NguyenTuyet Nguyen
Principal Analyst
Bank of Canada

Tuyet Nguyen is a Principal Analyst in the Currency Department of the Bank of Canada. In this capacity, she assesses the evolving needs of the Currency business functions, external stakeholders and cash environment, in order to develop policies to help set the strategic direction for the Department.

Ms. Nguyen has conducted major business cases and the outsourcing of certain activities to improve the organization cost-efficiency. She has managed the implementation of the Single Note Inspection project to automate the inspection of the Canadian new polymer bank notes. Ms. Nguyen is currently working on the review of the Canadian bank note distribution system.

Ms. Nguyen holds a Bachelor in Administration and Master in Sciences of Management from the Hautes Études Commerciales (HEC) of Montréal – Québec. She is also a Chartered Professional Accountant of Canada. Ms. Nguyen has received several excellence awards during her academic career and at the Bank of Canada for the quality of her work and innovative spirit.

Presentation Synopsis: The introduction of polymer notes has triggered an important change to the Bank of Canada’s currency strategy. Several initiatives were undertaken in order to maximize the benefits of the durability and improved security of the polymer banknotes.

Other initiatives are planned to strengthen the Bank of Canada’s ability to address the distribution operational challenges and take advantage of the opportunities offered by the evolving currency environment to improve the efficiency of the banknote cycle. This presentation will focus on the achievements to-date and coming changes in the Bank of Canada’s currency function.


Tomasz ZientekTomasz Zientek
Cash, Cards and Self-Service Nets Director
Bank Zachodni WBK S.A.

Tomasz Zientek graduated in banking and finance and then completed post-graduate study in financial analysis and controlling from the University of Economics in Poznan. In 1997 he began his career in the banking sector, starting at Bank Creditanstalt and later at Bank Millennium, performing various specialist and managerial tasks in sales, back office, and operations. Tomasz joined Bank Zachodni WBK in 2007. His work has influenced the cash area and currently he is responsible for managing cash operations, card personalization, self-service network maintaining, and functionality development.

Presentation Synopsis: This presentation covers the experiences of Bank Zachodni WBK in the implementation and expansion of their cashless branches. Delegates will hear about the rationale for transforming branches into cashless ones and the conception of the project. The discussion will examine the role of self-service in the branches and its impact on the cash cycle. A client satisfaction survey alongside a variety of business related metrics will also be presented to provide statistical evidence of the project’s uptake and popularity.


Gonzalo Santamaria

Gonzalo Santamaria
Vice President of Payments & Business Development
Currency Research

Mr. Gonzalo Santamaria has honed his leadership skills and industry knowledge for over 30 years, with a background in the technical, commercial and business development streams within world-class industry supplier companies. He has valuable experience in automation of banknote processing, process re-engineering, supply-chain optimization and efficiencies through security of cash in the cash cycle, and has successfully assisted in designing and implementing state-of-the-art automated currency vault solutions, cash management re-engineering including commercial cash processing patents, and supply chain optimization solutions. In 2011, Gonzalo was named Managing Director for Currency Research (CR). In 2014 he was promoted to Vice President with oversight over the regional Cash Cycle Seminars (ICCOS) as well as CR's Review Seminars, and Co-Chairman of the Coin Conference. As of 2017, Gonzalo is Vice President of Payments & Business Development; his job is to foster and manage the CR consulting arm, as well as the Central Bank Payments and Infrastructure initiatives. He is a global expert in cash cycles and specializes in areas including Cash Recirculation (Recycling), Cash Processing workflows and Branch Automation.

Presentation Synopsis: The future of cash remains unknown but Central Banks from all corners of the globe report that cash remains king as a preferred retail payment method. Today, 85% of worldwide consumer spending is done in cash despite many forecasting the demise of this resilient product.

Based on global surveys circulated by Currency Research, we will present some valuable insight including the top non-cash innovations central bank survey respondents have predicted may have the greatest impact on currency usage in the future.

What are the current trends in global payments and what impact are these truly having on cash in circulation? The future of cash is likely not a cash-less society but instead a less-cash society. How can we as an industry ensure an efficient cash supply chain if or when the decline becomes more pronounced? We will attempt to shed some light on this topic with insight from our surveys and forums dedicated to the currency function and payments.


Dara BegganDara Beggan
Service Director
Cash Processing Solutions (CPS)

Dara has worked with CPS since 1990, first as manager of the Irish business, then as European Service Director and, since January 2016, as Global Service Director. Dara has accumulated a wealth of knowledge in the cash processing industry, and as a regional manager for De La Rue Currency he also brings an in-depth knowledge of banknotes and the total cash cycle. Originally qualifying in Electronic Engineering and later obtaining a Masters in Business Administration, Dara’s focus is on driving operational performance in field service, motivating and developing our service teams, delivering critical value to our client base and developing innovative service solutions, including some of the largest support contracts for CPS across the globe

Presentation Synopsis: The dream of achieving rapid, large scale process automation is finally becoming a reality for SBV. SBV is enhancing its deposit processing and operations by implementing the ECM™ platform from Cash Processing Solutions (CPS), which enables a process called ACDP (Automated Commercial Deposit Processing). The combination of ECM™ & ACDP enables SBV to reduce turnaround time of processing, realise operational efficiencies by removing duplication of tasks and increases security & visibility through the reduction of contact with banknotes. In this presentation we will explore the operational benefits this new operational model provides, the scalability it brings, and the outcomes for both SBV and their customers.



Keith WilliamsonKeith Williamson
Marketing & Product Director
Cash Processing Solutions (CPS) 

Keith joined the CPS division of De La Rue in 2008 as Customer Development Manager and was promoted to the Technical Sales Director in 2012. In 2014 Keith became the Marketing and Commercial Director, then subsequently became Marketing and Product Director in 2016. In this current role he is responsible for product marketing, product management, research & development and marketing communications. Prior to joining CPS, for 10 years Keith was a Strategic Product Manager at Future Electronics and was responsible for the sales and marketing of the Memory business unit within the Future EMEA business.

Presentation Synopsis: Guaranteeing the quality of banknotes before they enter circulation is essential to ensure they meet the expectations of the central bank, both in terms of production quality and performance in circulation. Currently the quality inspection, using Single Note Inspection or sheet inspection, takes place in the printworks. However, this presentation will explore the options available to central banks to evaluate for themselves the quality of banknotes they are receiving.


Martin FürbachMartin Fürbach
Forensic Document Examiner
University of Lausanne

Martin Fürbach obtained his Master of Science in analytical chemistry from the Faculty of Science, Charles University (Prague, Czech Republic) in 2003 and a Bachelor degree in law-security (2002). From 2004 he worked at the Department of Criminalistics, Police Academy of the Czech Republic, mainly focusing on forensic science and documents examination and organisation of courses for future expert witness in the field of forensic science and forensic photography. From 2009 he was employed as a PhD student at the Institute of Forensic Science, University of Lausanne. In 2012 he joined as an expert the document section of the same Institute. His major interests are counterfeited banknotes in relation with modern digital devices, reverse engineering, history of state-supported counterfeiting, inkjet printing and paper analysis. His PhD research deals with the systematic application of image and metrical analysis to the forensic intelligence of counterfeits and questioned documents (interpretation of page substitutions in multiple pages documents).

Presentation Synopsis: Counterfeiting of banknotes affects most of the global currencies, but not always to the same extent and not in the same way. Counterfeiting is also going through continual evolution. Is current digital counterfeiting more dangerous than ever? What are the global trends? Aside from counterfeiting, are the current series attacked in other ways – such as modification of banknotes, updating of nominal values, or imitation of machine readable features? This presentation focuses on the analysis of the current state and trends in counterfeiting over the last years around the globe.


Marcus SchmeisserMarcus Schmeisser
Senior Product Manager - Software and Eco-System
Giesecke & Devrient 

Marcus joined Giesecke & Devrient in 2008 after obtaining his PhD in Physics from the Technical University of Munich. He started as a technical expert for BPS sensor systems and algorithms at G&D where he gained significant experience in banknote measurement technology and banknote processing data.

Since 2015 Marcus is responsible for driving product and business development in the area of connectivity (IoT) and data analytics (BigData) as the Product Manager for G&D'S Software and Eco-System portfolio. In this role he is also accountable for several lead customer projects in this field.

Presentation Synopsis: In order to keep up with the demands of the future, production processes need to become intelligent, efficient and sustainable. The cash industry is no exception. Industry 4.0 is a German future-directed project aimed at developing a vision for industrial production beyond the year 2025 and is attracting more and more followers worldwide. The characteristics and core capabilities are connectivity, collaboration, data and analytics. In addition, as production becomes more digital, security is becoming even more important. We will examine the many opportunities available to bring the benefits of Industry 4.0 to the cash cycle.


Mark TrevorMark Trevor
Commercial Director

Mark Trevor has spent five years as the Commercial Director at Vaultex where he has been at the heart of transforming the business from pure cash processing to a cash management company. Significant achievements include winning large-scale commercial bank-managed service contracts where Vaultex acts as prime contractor. The contracts have included building an innovative web-based, customer portal and establishing a cash management consultancy capability that supports central and commercial banks, as well as retailers, in optimising their cash supply chains. He is also a non-Executive Director of Vaultex Isle of Man.

Prior to Vaultex, Mark has had extensive experience in a number of senior commercial and operational roles within large international businesses, including Arthur J Gallagher International and Hiscox plc. His early career was spent in leadership roles within the Royal Navy. Outside work, Mark is kept busy by his wife and 3 teenage children. His interests include road cycling, marathon running and a misguided loyalty to Arsenal Football Club. He has been closely involved with fund raising for two UK charities - NSPCC and Brainwave.

Presentation Synopsis: Vaultex will look at how complex change is achieved across a range of stakeholders. Drawing on Vaultex’s experience in the delivery of the £5 polymer note we will highlight lessons applicable to Central Banks, Commercial Banks and third parties involved in the cash management supply chain.


Paul BinningPaul Binning
Head of Marketing for Circulating Coin
The Royal Mint

Paul Binning is Head of Marketing for Circulating Coin business at The Royal Mint. Paul joined The Royal Mint in 2003 and has extensive experience across the organisation, notably as London 2012 Programme Manager. In this role he successfully helped project manage The Royal Mint’s London 2012 Olympic and Paralympic Games coin programme, and the project to deliver 4,700 Gold, Silver and Bronze victory medals. Utilising a strong commercial background with 15 years of experience in marketing, strategy and project management, Paul leads the development of marketing activity for The Royal Mint’s Circulating Coin business.

Presentation Synopsis: Introducing a brand new coin, or note, can be a challenge for any country, and particularly one with high levels of vending and automation, such as in the United Kingdom.

When that coin has a new specification, brand new security features and a highly complex technical production process it can be even more tricky, especially when there are 1.5 billion to produce for launch!

The Royal Mint have been tasked by the UK Treasury to ensure a smooth introduction, including managing industry relations, public-facing operators such as retailers and parking, logistics, public awareness and acceptance through effective PR and Communications, as well as the physical production.